Order ONLINE or  PHONE. Call toll-free 1-866-791-4261  MON-THURS.  9 AM- 5 PM    FRI- 9 AM - 12 PM   EST.        

 

       

 

       

 

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Frequently Asked Questions

 

We accept:  Medicare, and Private Insurances. 

Frequently Asked Questions

How much does Heartline Medical charge for shipping?
How do I know Heartline Medical Online received my order?
Once my order is received when will it ship?
How will my order be shipped?
Who do I contact if I have questions about my order?
Does Heartline Medical file for insurance coverage on the products I order?

 

How much does Heartline Medical charge for shipping?

 SHIPPING in the Continental US: on all orders regular UPS shipping charges apply. Actual charges may not be available until after UPS has weighed and shipped products. 

How do I know Heartline Medical received my order?

All orders that are placed in our online store are immediately sent to our warehouse personnel.  Once we receive the order we will e-mail an order confirmation to you.

Once my order is received when will it ship?

All of our orders are shipped within one business day.  If we anticipate any delay in your shipment we will contact you to let you know.

How will my order be shipped?

Orders placed in our online store are shipped via UPS ground.  If you would prefer to have your order shipped by any other means please let us know, we would be happy to accommodate you (additional shipping charges may apply)

Who do I contact if I have questions about my order?

If you have any questions about an order placed with us please do not hesitate to e-mail us or give us a call.  We can be reached at 1-866-791-4261 or 1-888-270-0203

 Does Heartline Medical file for insurance coverage on the products I order?

Many of the products listed on our site are payable by your insurance company.  Our staff can get you a refund on all or part of your purchase (depending on your carrier). email us for details at We Accept Medicare, Medicaid and Private Insurance Billing

Our experienced billing department will bill any or all of your insurances for you.
  -   Medicare
  -  Workers Compensation
  -   Private Insurance

Contact Information:

Heartline Medical
14679 US Highway 17 North

Hampstead, NC 28443

 


USA
Phone: In Wilmington (910) 270-2200   Outside Wilmington 1-866-791-4261
Fax:    (910) 270-0203
Email: info@heartlinemedical.com


 

Payment Information:

Visa
MasterCard

Discover

American Express
Company checks- orders will not be shipped until checks are cleared
Sorry no C.O.D. accepted

Shipping Information:

UPS

 

 

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14679 US Highway 17 N, Hampstead, 28443

Phone: In Wilmington call 270-2200 -  Outside Wilmington Call Toll-Free 866-791-4261

Mon-Thurs. 9 a.m.-5 p.m.  Fri. 9 a.m.-12:00 p.m.  EST.

 

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